One of the quality that human beings are inherent with is the ability to speak but that will not make people communicate with each other. People have to learn to communicate so that they react to what the other person is delivering. So it is perhaps a skill that we acquire and can effectively use as people learn it how to develop. There are various ways of communicating with people like listening, speaking and sometimes with gesture people able to transfer their thoughts to each other. So it is not about delivering whatever a person likes to share with the way that person wants but it is important if the means that that person is using is effective enough to clearly make him understand.
It is very normal that once any person is successful in communicating with others will become an established communication means for the next time. So people follow how other people are engaged in communication. So every means of communication has to be evaluated before it is used. And of course practice make this skill more effective for later use.
Communication can be spoken or gestural. It differs across many different cultures of different nations, sometimes the contexts of the situation ask for a different ways of communications. It is found out from a research that people spend more than 75% of the day for communicating with other person. The more effective the communication is the better there are chances of succeeding in any course of life. The importance of communication is clearly shown in the research by The National Communication Association. Communication skills contribute towards development of a human being, an institution as a whole, and of course a great responsible citizen of a country.
Employers from more than 480 companies in the world agree with the fact that communication skill is the first quality they ask for when they recruit in their own companies. There is a huge demand for the communication skills in any companies enlisted in wall street (Report on fastest growing careers, US Department of Labor). Most of the employers look for oral skills of their employees and even they find a positive correlation between successful as employee of a company and good communication skills. (Source: National survey of 1000 Human Resource Managers) In an organization communication skills of employees and employers needed because organization has different departments that are closely work as a team to accomplish the same goal of maximization of the shareholders profit. In a company there are employees from different background so to make the issues understandable there should be some leaders who possess communication skills and through this skill they should be able to make employees know what they should be doing to achieve the company's goals. So organization's problem can be solved by working in a group of diverse employees who possess the ability to communicate effectively with the group members. Now every employees costs a company some overhead expense. As a result, organization always look for a person who is skill in their own department and also has the communication skills through which he or she can make other group members understand how any function would yield a positive result to the company. At the end it is noticeable that small amount of employees, with small amount of words with highly communicative speech that generate the main goal of a company means lesser the costs for an organization. The characteristics of good communication is that there should be a clear meaning of the information that is delivered, there should be eloquence in the means through which the information is passing.
In this increasingly globalization world, communication plan has a big role in keeping up with the trend of business. Every minute broadcasting of advertisement in the TV costs the company a huge amount of money. In a minute, an organization clear up why the customers should buy their products in the advertisement with a very meaningful, clear-cut and precise information about the product of that company. That is how a communication skill is so important in a company.
Analyze the context:
Communication Plan and Identification of the Message:
In the case of organization, there should be a formal way of communication between the employers and the employees. Now, although profit maximization is the ultimate goal for an organization, GB group sets its new objectives which specifies that they will reduce their operation cost by relocating their IT department and Customer support team to a new location within a year. A company relocates for some reasons like to reduce the objection of customers, a more productive work environment, higher effective organization, lower wage and related expenses, job satisfaction, improved business functionality. It is realistic, measurable(because only two department is relocated so the reduced operation costs can be measured) and achievable because they have narrowed down the time limit and also the portion that will be relocated to reduce the operation costs as such this is a clear objectives of a company. The followings are the program of work that has been planned right after the Annual Report of the company, and it has shown that Costs from IT department and Customer service is not significant to the profit rather it is significant to the losses of this company. In the communication Audit and Mission statement the message will be like "Within a year and half we are planning to cut the operational costs by 20%".
工作计划和沟通策略：——Program of Work and Communication Strategy:
Communication can be spoken or gestural. It differs across many different cultures of different nations, sometimes the contexts of the situation ask for a different ways of communications. It is found out from a research that people spend more than 75% of the day for communicating with other person. The more effective the communication is the better there are chances of succeeding in any course of life. The importance of communication is clearly shown in the research by The National Communication Association. Communication skills contribute towards development of a human being, an institution as a whole, and of course a great responsible citizen of a country.
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