本文主要是英国电子商务论文代写范文节选,介绍电子商务。对电子商务的概念进行了说明,电子商务,广义上是指将信息科技应用于商业活动的各个领域,它不仅只是涉及买卖活动,而且还涉及到服务顾客以及与商业伙伴和机构
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电子商务,广义上是指将信息科技应用于商业活动的各个领域,它不仅只是涉及买卖活动,而且还涉及到服务顾客以及与商业伙伴和机构的合作。以亚马逊网为例,它主要在线销售书籍和音乐CD,它们充当出版商和消费者的中间人。电子商务可以分为三个部分的关系,即企业对消费者,企业对企业,企业对员工。如今,这些大部分都由网络技术来完成的。电子商务可以使公司更有效灵活地将内部和外部的运营流程整合到一起。与供应商和商业伙伴更亲密地协作可以更好地满足消费者的需求和期望。实际上,通过使用电子商务带来了一个新的收益源,增进了代理商与商业伙伴的关系。并且还可以通过使用知识管理系统来提高效率。电子商务活动可以在公共网络平台上进行,也可以通过企业内部网络和安全的私人网络进行。
电子商务涉及了整个商业程序的价值链:电子采购,供应链管理,电子订货的处理,客户服务,以及与商业伙伴的合作。这将应用于传统的实体组织,同时,公司间的电子商务设备数据交换也拥有特殊的技术标准。
E-business(electronic business)can simply be described as a wider concept that embraces all aspects of the use of information technology in business.It doesn't just deal with buying and selling it also deals with the servicing customers and collaborating with business partners and with organisation.An example of is Amazon,they deal with the selling of books and music cd's online.They act as the middlemen in between the publishers and the consumers.E-business is any business process that is empowered by an information system.E-business can be divided into three parts namely business to consumer,business to business and business to employee.Today,this is mostly done with Web-based technologies.Electronic business methods enables companies to link their internal and external processes more efficiently and flexibly,work more closely with suppliers and partners to better satisfy the needs and expectations of their customers.In practice,this involves the introduction of new revenue streams through the use of electronic commerce,the enhancement of relationships between clients and partners and improving efficiency from using knowledge management systems.E-business can be conducted over the public Internet,through internal intranets and over secure private extranets.
E-business covers business processes along the whole value chain:electronic purchasing("e-procurement")and supply chain management,processing orders electronically,customer service and cooperation with business partners.This applies to traditional and virtual organisations.Special technical standards for e-business facilitate the exchange of data between companies.E-business software solutions allow the integration of intra and inter firm business processes.
应用领域可分为三个类别——Applications can be divided into three categories:
A)Internal business systems:
Customer relationship management
Internal transaction processing
Human resources management
Process control
Employee information portals
Workflow management
Enterprise resource planning
Knowledge management
Document management systems
B)Enterprise communication and collaboration
Content management system
E-mail
Voice mail
Discussion forums
Chat systems
Data conferencing
Collaborative work systems
C)Electronic commerce-Business-to-business electronic commerce or business-to-consumer electronic commerce
Electronic funds transfer
Supply chain management
E-marketing
Online transaction processing
Scope of e-business applications
These applications can be available to different kinds of users:
All users of the internet
Only the employees on the intranet
A specified targeted group of users of an extranet(like customers,partners etc.)
E-business offers the opportunity to rethink a whole range of assumptions about how businesses operate,how they relate to their customers and supplies,and their roles and position in the wider market place.